Privacy Policy

1. Introduction

Welcome to Webduo ("we," "our," or "us"). Founded by Rohit Jangra and headquartered in Surat, Gujarat, India, Webduo provides full-stack web development, mobile application engineering, search engine optimization (SEO), digital marketing, and enterprise IT consulting services.

This Privacy Policy explains how Webduo collects, uses, discloses, and safeguards your information when you visit our website (webduo.co) or engage our professional digital services. By using our website or services, you consent to the data practices described in this statement.

2. Information We Collect

We collect information to deliver efficient, tailored digital services and enhance user experience. The types of data we collect include:

A. Personal Information You Provide

• Contact Details: Name, email address, phone number, and business details provided via inquiry forms, project consultation bookings, or direct messages.
• Project Requirements: Scope documents, technical specifications, brand assets, and business credentials provided for project execution.
• Billing & Financial Data: Invoicing details, bank transaction confirmations, or payment receipts required to process service fees.

B. Automatically Collected Technical Data

• Device & Network Data: IP address, browser type and version, time zone, operating system, and hardware model.
• Usage Information: Pages visited, duration of visit, click patterns, referring URL, and navigation paths tracked via cookies and analytics.

3. How We Use Your Information

Webduo utilizes collected data exclusively for valid business purposes, including:

• Developing, deploying, and maintaining your custom websites, applications, and digital campaigns.
• Communicating project milestones, technical updates, proposals, and customer support responses.
• Managing billing, contract renewals, and processing payment transactions securely.
• Optimizing website speed, security protocols, and user experience on our agency portal.
• Analyzing marketing campaign effectiveness (e.g., Google Ads, Meta Ads) to deliver maximum return on ad spend (ROAS).

4. Cookies and Tracking Technologies

Our website employs standard cookies and analytical scripts (such as Google Analytics and Meta Pixel) to improve browsing experience and evaluate site traffic patterns.

• Essential Cookies: Necessary for smooth navigation, page loading, and core security functionality.
• Analytical Cookies: Help us measure visitor demographics and traffic volume to continuously refine our content.
• Managing Cookies: You can choose to disable or block cookies through your individual browser settings without affecting core website readability.

5. Data Sharing & Third-Party Protections

We do not sell, rent, trade, or monetize your personal or company data under any circumstances.

Information is shared strictly on a need-to-know basis with trusted third-party service providers essential for operating our business:

• Cloud Infrastructure & Hosting: Vercel, AWS, Google Cloud, or client-designated hosting environments.
• Ad Platforms & Analytics: Google Ads, Meta Ads, Google Tag Manager for campaign management.
• Legal Compliance: When required by Indian law, statutory regulations, or valid legal proceedings.

6. Data Security & Client Confidentiality

Webduo enforces rigorous technical and organizational security controls to protect client files, code repositories, and credentials from unauthorized access, alteration, or disclosure. We utilize encrypted HTTPS connections, restricted access credentials, and private repositories for custom codebase storage.

7. Your Rights & Choice

You have full control over your personal data. At any time, you may request:

• Access to the personal data we hold about you or your business.
• Correction or updating of inaccurate information.
• Deletion of contact records or non-essential communication history.

To exercise these rights, please contact us directly at contact@webduo.in.

8. Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy, please reach out to us: